Privacy Policy
The website https://essenceprimecare.com, owned by Shen Essence Unipessoal LDA, is committed to protecting your personal information. We invite you to read this Privacy Policy, which explains the types of information collected and created in relation to the website in question, how and why we use that information, with whom we share it and your legal rights. Unless otherwise noted, this Privacy Policy relates to the use of any personal information we collect or use in connection with the following services (collectively, the "Services"):
Our website and related subdomains;
Online surveys related to our services;
Official Essence Prime Care social media channels.
Information we collect
When we provide the Services, we collect and receive information in various ways. In many cases, you will have to choose which information to provide, although some information is necessary for us to provide our Services.
Registration information for our Workshops, Courses, Services: When registering, you must provide basic information such as your name, e-mail address and telephone number. We also offer the option of providing additional information.
How we use your information
We use your information to provide, operate, improve, understand, personalize and support, including:
To provide and improve the Services requested: We use your personal information as necessary to conduct our Workshops and Courses, such as managing participants and ensuring their registration, as well as subsequently sending content if required.
Communicating with you: We use your personal information to contact you regarding your application, to notify you of any changes to our policies and practices, and to respond to any requests you may send us.
Marketing: If you choose to receive marketing communications from us, we will use your personal information for outreach and marketing purposes, as well as to send you information about our future services, workshops and courses. You can unsubscribe from these communications by using the unsubscribe links in our communications.
Advertising: We use your personal information to display advertisements on other websites. Please also review our cookie policy to see your options for controlling how we use cookies and similar technologies for advertising. To help us form a better overall understanding of you as a customer, we combine your personal data collected in our cookies and form submissions. To do this, we also combine the data we collect directly from you with the data we obtain from third parties to whom you have given your consent to transmit this data to us. These third parties include Facebook, Instagram and Google. If this combination allows you to be identified, we will treat the combined information as Personal Data for as long as it is combined.
Our legitimate interests
As indicated above, in certain cases, we use your information when necessary to pursue our legitimate interests, yours and others, including, where necessary:
Keeping the Services safe and secure: We use your information as necessary to pursue our legitimate interests, or those of our participants to ensure that the workshops and courses are safe and secure, with compliance with our Terms and Conditions. We also act in the legitimate interests of these parties in relation to our website such as by implementing and improving security measures and protections against fraud, spam and abuse.
To provide, develop and improve the Services: We process your information as necessary for our legitimate interests in improving the Workshops and Courses and our other Services. For example, we use your information to conduct access control and ensure security at the Online Events we organize. We also use your information to conduct data analysis on our Services.
Marketing of services: We process your information in accordance with our legitimate interests in marketing the event and the Services we will provide to you. For example, we use your information to advertise future workshops and courses. We may also use your image in our marketing materials to highlight the participants of previous Workshops and Courses. We also use photos and audiovisual images from previous events which may contain your image or voice. If you wish to exercise your right to object to any of these uses, please email info@essenceprimecare.com.
Sharing with third parties
We share information with service providers, partners and other third parties where necessary to comply with the Terms and Conditions, to provide the Services and for other purposes described in the Privacy Policy.
Marketing: In order to further our legitimate interests in marketing the Services, we rely on third party marketing platforms and service providers to assist us and perform certain marketing services for us.
Advertising: We share your personal information with common advertising platforms such as Facebook and Google to show you advertising when you use those services.
Third party service providers: We may share your personal information to help us operate, provide, improve, understand, customize, support and market our Services. These third parties provide services including customer support, data storage and website hosting, payment processing, legal advice and compliance, marketing and data analysis. These third parties are contractually obliged to use it only to provide us with their services and are prohibited from using it for their own purposes.
Legal and security reasons: We may retain, preserve or share your personal information if we believe in good faith that it is reasonably necessary to respond, based on applicable law, to a lawful request (such as a subpoena, search warrant, court order, or other government or law enforcement request); (b) detect, investigate, prevent and deal with fraud and other illegal activities, security or technical issues; (c) protect our rights, property or safety; (d) enforce our Terms and Conditions or any other agreements we have with you; or (e) prevent physical injury or other harm to any person or entity, including themselves and members of the general public.
Changes to this privacy policy
We may update this Privacy Policy from time to time, so please review it occasionally. If we make material changes, we will take steps to notify you.